Current Buff App Issues:
Hello Buff App users! We hope you are enjoying the Buff app, and more importantly that it’s helping to benefit you and your workouts!
Here is a current list of known issues we are working on at the moment:
October 21st, 2025: There is currently an issue when changing your password that you will not have a place to enter your OTP code. To resolve this, go to your app info and clear your cache. We are working to have this resolved by next week! -Hudson
UPDATE: Servers have been restored and everything is working! October 20th, 2025: Current issues: AWS Server Outage: There is currently a global issue with Amazon Web Services that is affecting our app, specifically the ability to perform plan workouts. This is a known issue which is unfortunately out of our hands. We apologize for the inconvenience. -Hudson
We appreciate your feedback in letting us know of these current issues and will constantly work hard to stay on top of them and get them fixed as soon as we can. We appreciate your understanding and support! -Hudson
Ian
There is no way to change the settings on the buzz of haptics when clicking different body part.
Hudson White
Hello Ian,
Thank you for the feedback! We are also working on that option, and I will add it to the list of features we are currently working on. Thank you!
Louie
My app on start up says “Failed to load” in read at the bottom of the screen. The app will open but there will be nothing accessible and I receive error messages. Idk if it’s a known issue or not.
Hudson White
Hello Louie, thanks for the feedback! Can you please try logging out and logging back in and let me know if this fixed the issue?
Alejandro
Also, there is no way to remove Active Plans…
In case one clicked on them accidentally hah
Hudson White
Hello Alejandro – when you’re in an active plan on the world map (where you see the weight plates numbered 1, 2, 3, etc.), click on the red icon on the top right in order to quit an active plan. Hope that helps!
Corey
I am unable to sign up for the app. not sure if it’s a Google/app issue or a me issue.
Hudson White
Hello Corey, can you e-mail me at support@thebuff.app – let’s get this issue fixed asap! Typically you should have no issue signing up using either e-mail or your Google account.
Kai
If you have kg selected and want to add 0.5 kg (e.g., 17.5), you can’t enter the decimal place because the input expects a ”.”, but the keyboard only provides a ”,” in our system. As a result, it’s not possible to enter decimal values for kg.
Hudson White
Hello Kai, thank you for making me aware of that! I had no idea the “.” wasn’t available on your keyboard. We will look into having both the “.” and “,” as options!
Robin
Just paid for the app and now it doesn’t load anymore?? Cmon…
Hudson White
Hello Robin, I reached out to you via your e-mail but haven’t gotten a response. Please e-mail me at support@thebuff.app so we can get the issue fixed immediately! For many users, the fix has simply been to log out and log back in.
Luke
Loving the app but one thing that seems missing that I use all the time with another app (Strong) is the Apple Watch app to start, update and finish workouts all from the watch itself without having to use my phone. It’s a really useful feature that I’d love to see on the Buff app!
Hudson White
Hi Luke. Thanks for the feedback! We definitely don’t want you using our app and losing out on features. We’re exploring the integration with fitness watches now and once we’ve taken care of some of the issues with this current build, we will immediately begin exploring how to implement the ability to use a fitness watch in our app. I’ve had a Garmin watch for years and I love the thing, so it’d be super helpful for me too.
Luke
Thanks so much for the response! Glad to hear it is on the list, looking forward to it!
Just wanted to extend a huge congratulations on the launch of the app, it’s nothing short of impressive and hits a real gap in the market with the approach you’ve all taken, can’t wait to see how it develops and improves.
Hudson White
Hi Luke!
Thank you so much! That means a lot to us because that was definitely our goal! Nintendo, Apple and Duolingo were big influences on us in regards to keeping it fun, memorable and easy to use. We will continue to work on the app to make it even better!
Lior Clark
so first of all, thank you for the app and basically what’s really happening all the time is that the app sometimes as I go in it doesn’t show me the workout. There is the logo that keeps running in circles and I can’t see the workout so maybe like an hour it doesn’t upload what’s next so that’s an issue that sometimes I can’t see my workout at the same day
Hudson White
Hello Lior! Hmm, that sounds very irritating. Sorry that’s happening to you! It would be extremely helpful if I could get the phone you’re using (iOS or Android) and the version of the phone as well. Additionally, would it be possible if you did a “screen record” as it’s happening? You can send it my way at support@thebuff.app. I really appreciate it, we will try to get this fixed for you right away!
Martin
I think it should have been a test phase, I fill that I need to pay to use the app and I really want to use it
Hudson White
Hi Martin, you feel what should have been a test phase? We extensively beta tested the app for months before launch but things unfortunately are still bound to happen when you have thousands of users (all with different phones and operating systems) begin using the app simultaneously. It’s been less than a week since launch and we are planning to have every major issue resolved this week. Hope your experience otherwise has been a good one!
Jack
Hi,
It would be really great if there was like a stats only subscription so we can use the custom routine feature to track our own plans and still help fund this great community you’ve made over the years with a more affordable/competitive fee 🙂 the Strong app I’ve been using was £30 for the year and would happily rather pay that to you guys as this app offers similar features!!
I’ve already bought the cutting plan and Hypertrophy off the website separately (actually on day 6, week 3 of phase 4 completing the plan tomorrow been amazing lost two stone!) so would be great to manually add them in and just track the stats and progress!
Great idea with the app though!
Kevin
Minor issue: the link for the video tutorial on Standing Calf Raises (in Classic Physique plan) shows Leg Extension instead.
Great app dudes!
Hudson White
Oh, good to know! We’ll get that fixed asap. Thanks Kevin!
Raymond Norman
I am having trouble getting the app to load any content. I have used my cell service and various WiFi spots.
Hudson White
Hello Raymond, can you try logging out and logging back in? Please let me know if that works. Thank you!
Renos
Hello, I have an IPhone and the last 3 days the app is not working. It says failed to load in every tab.
Thank you in advance.
Hudson White
Hello Renos – please try logging out and logging back in. Let me know if that works, thank you!
Trevor Roberts
Hey dudes! I have been running into an issue with the app where my workout timer will stop as I when I am in the middle of my workout and it won’t accurately record my time. I noticed it first when I accidently clicked out of the plan, and the last time I made sure I only had the app open the entire time without clicking away and it still paused the timer. Do you have any recommended fixes? Loving the app so far and I appreciate all the work that you have already done
Hudson White
Hello Trevor, thanks so much for reaching out and letting us know! Are you using version 1.3? We are investigating this issue right now!
Trevor Roberts
Yes sir currently using version 1.1.3 on android. The last 2 times I noticed it happened was after I marked a set as complete. I will try it again today to see if I get the same result and let you know!
Trevor Roberts
Hey it worked fine this time. The last 3 times I may have gotten toi close to the cancel or finish workout button maybe because I had no issues this time. It could just be user error – sorry about that!
Chad
“Note” section for exercises won’t save and override the existing notes by other users.
Thanks for looking into….
Hudson White
Chad, thanks for the feedback! We will begin working on this fix now.
Antonio
Hi,
I’m not sure if it’s a bug or if I did something that I shouldn’t have done. I removed some of the custom routines that I created and used the last few days and it looks like that has affected the history in my Dashboard.
In the summary table at the top of my profile it does say that I did 4 workouts, but then the History is empty.
Hudson White
Hi Antonio, we’ve responded to you via e-mail. Thank you so much for alerting us to this issue!
Denis
Buff Dudes, you’ve got the best fitness app by far! The gamification of the process is an amazing idea and I really enjoy the app interface. Can’t wait for the Mike Mentzer workout plan!
One thing is an issue though. Some of the muscles/body parts look a little off in the Exercise section with the picture of a body with different muscle groups (front as well as back). For example, shoulders shifted a few millimeters to the right from the rest of the body.
It’s not a big deal but you might want to look into that.
Other than that, great job, love it!
Hudson White
Dennis, thank you so much for the kind words! That means a lot to us.
I appreciate you noticing that! Now that I’ve seen it, I can’t unsee it. 😀
We will work on getting this fixed as soon as we can!
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